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Customer Experience Management (CXM)

Know Your Customers, Elevate Their Experience

Feature

CXM MEMBERSHIP

Customer

Relationship

Customize promotion logic for added flexibility and analyze campaign data to refine your business strategy

CXM MEMBERSHIP

Personalization

Loyalty Program

Personalized marketing makes customers feel valued. Run targeted promotions across all outlets in one app, bringing you closer to your customers

CXM MEMBERSHIP

Upsell for Better Conversion

Boost sales by upselling relevant products and enhancing the customer experience—helping them get more from every purchase

CXM MEMBERSHIP

Supports Loyalty Points & Cards

Say goodbye to physical loyalty cards—digitize them so customers can access rewards anytime, anywhere

CXM MEMBERSHIP

Platform

Integration

Zeoniq natively integrates third-party apps — featuring delivery, cloud support, and a mobile app

CXM MEMBERSHIP

Earn & Redeem on the Spot

Points are instantly added to the customer’s account after a sale and can be used on their next purchase

CXM MEMBERSHIP

AI-Powered

Unlock data value with AI—enjoy automation, predictive insights, and continuous learning

Example

Ippudo Malaysia 

Zeoniq CXM

Home Page

Zeoniq CXM

Event Page

Zeoniq CXM

Point Redemption

Zeoniq CXM

Credit Page

Zeoniq CXM

Store Outlets

Komugi

Zeoniq CXM

Home Page

Zeoniq CXM

Credit Payment

Zeoniq CXM

Point Redemption

Zeoniq CXM

Top-Up Credit

Zeoniq CXM

Store Outlets

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Discover our

other innovative solutions

that can elevate your business

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