Customer Experience Management (CXM)
Know Your Customers, Elevate Their Experience
Feature
Customer
Relationship
Customize promotion logic for added flexibility and analyze campaign data to refine your business strategy
Personalization
Loyalty Program
Personalized marketing makes customers feel valued. Run targeted promotions across all outlets in one app, bringing you closer to your customers
Upsell for Better Conversion
Boost sales by upselling relevant products and enhancing the customer experience—helping them get more from every purchase
Supports Loyalty Points & Cards
Say goodbye to physical loyalty cards—digitize them so customers can access rewards anytime, anywhere
Platform
Integration
Zeoniq natively integrates third-party apps — featuring delivery, cloud support, and a mobile app
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Earn & Redeem on the Spot
Points are instantly added to the customer’s account after a sale and can be used on their next purchase
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AI-Powered
Unlock data value with AI—enjoy automation, predictive insights, and continuous learning
Example
Ippudo Malaysia
Home Page
Event Page
Point Redemption
Credit Page
Store Outlets
Komugi
Home Page
Credit Payment
Point Redemption
Top-Up Credit
Store Outlets
